How Can We Help You?

All plans include:

• Automated rent collection
• Tenant management
• Maintenance request tracking
• Financial reporting
• Seamless payment tracking
• Mobile app access
• Document storage
• SMS/email communications

Yes! LAMIKAS has native mobile apps for:

• iOS - Available on the App Store
• Android - Available on Google Play Store
• Web App - Works on any mobile browser

The mobile app allows you to manage properties, view payments, and communicate with tenants on the go.

The 7-day free trial includes:

• Access to all features
• Unlimited properties and tenants
• Full payment processing capabilities
• Email and chat support
• Mobile app access

No credit card is required to start your trial. You can upgrade to a paid plan at any time during or after the trial.

Billing is simple and transparent:

• Monthly or annual billing options
• Billed per unit per month
• No setup fees or hidden charges
• Payment via card or bank transfer
• Automatic receipts for all payments

You can change your plan or cancel at any time.

Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and you'll receive a prorated credit or charge for the remainder of your billing period.

To change your plan:

1. Go to Account Settings
2. Click on "Billing"
3. Select "Change Plan"
4. Choose your new plan

We charge minimal transaction fees for payment processing:

• Cards: 2.9% + KSh 10
• Bank Transfers: Free

These fees are charged to the tenant or property owner based on your settings. You can choose who pays the transaction fees.

After your 7-day free trial:

• You'll receive a reminder email 3 days before the trial ends
• You can choose to upgrade to a paid plan
• If you don't upgrade, your account will be paused
• Your data is preserved for 30 days
• You can reactivate at any time by choosing a plan

No charges will be applied without your consent.

We support multiple payment methods to fit different operating preferences:

• Cards: Visa, MasterCard, and American Express
• Bank Transfer: Direct bank deposits
• Cash: Manual payment recording

Tenants can pay through their tenant portal using their preferred method.

Payments are processed securely and efficiently:

1. Tenant initiates payment through their portal
2. Payment is processed through our secure gateway
3. Funds are verified and recorded instantly
4. Both tenant and landlord receive confirmation
5. Payment appears in your dashboard immediately

Bank transfers may take 1-2 business days to reflect.

Yes, we take data security very seriously:

• Bank-level encryption: All data is encrypted in transit and at rest
• Regular backups: Daily backups to secure servers
• Access controls: Role-based permissions
• Compliance: GDPR and local data protection laws
• Security audits: Regular third-party security testing

You own your data. We are simply the custodians.

• You retain full ownership of all your property and tenant data
• You can export your data at any time
• We never sell or share your data with third parties
• You can delete your account and all associated data

Our privacy policy provides full details about data ownership and usage.